Helpful Resources

Privacy Policy – Your Data Is Our Priority

Effective Date: February 14, 2025

At jumpresumebuilder.com, we prioritize your privacy. 

The purpose of this Privacy Policy is to explain how Jump collects, uses, discloses, and safeguards your information when you use our website and services. Our Privacy Policy also outlines your rights under applicable laws, California Consumer Privacy Act (CCPA), US Consumer Privacy Act (CPA), and General Data Protection Regulation (GDPR).

By using our website, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, you can discontinue using our services.

Information We Collect

Information collected by us is used to improve your service and experience. The types of information we collect include:

1. Personal Information You Provide

• Account Information: Name, email address, password, and contact details when you create an account.
• Resume Data: Information and preferences submitted during the CV-building process.
• Contact Forms: Details are provided when contacting us for support or inquiries.

2. Automatically Collected Information

• Device Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on our site, and actions performed (e.g., template selection).
• Technologies (Cookie & Tracking): Jump Resume Builder gather analytics and improve functionality by using cookie (see our Cookies Policy for details).

3. Information from Third Parties

• Social login providers (e.g., LinkedIn, Google) for user authentication and profile data.
• Marketing Analytics tools, for example, using Google Analytics for analyzing user behavior and tracking performance.

Security Steps

At Jump Resume Builder, our main priority is to protect and safeguard your data. We use strong measure of security to keep your personal information safe during storage and transmission.

Our Security Steps include:

• Data Encryption or Ciphertext: All sensitive data is encoded using secure socket layer (SSL) technology to ensure confidentiality during transmission.
• Regular Audits of Security: We conduct regular audits of security measure and assess vulnerability to identify and mitigate potential risks.
• Access Controls: Strict access controls are enforced to limit data access to authorized personnel only.
• Threat Detection: Advanced monitoring systems are in place to detect and prevent unauthorized access, including protection against bot attacks and other malicious activities.

Although we employ these high standards, no system is entirely immune to security threats. We will quickly notify concerned users if data breach happpens and will take immediate corrective actions to resolve the issue.

Anonymized Statistics for Service Improvement

To enhance our services and provide a better user experience, Jump Resume Builder processes data to generate anonymized and aggregated statistics. This includes:

• Analyzing user behavior, such as navigation patterns, template preferences and to identify trends and improve platform functionality.
• Evaluating performance metrics to develop new features and optimize existing ones.
• Ensuring that all statistical data is anonymized, meaning it cannot be traced back to individual users.

By leveraging anonymized data, we aim to continually refine our tools and services while upholding the highest standards of user privacy.

Third-Party Ad Networks

We, at Jump collaborate with the third-party ad networks to serve relevant advertisements. So, they may use cookies or any similar technologies to gather your data about your interaction with our services and third-party websites. This data helps tailor advertisements to your interests.

You can opt out of interest-based advertising by managing your cookie preferences or through industry-standard tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

Public Profiles and Content

When using our services, you may choose to make your resume, profile, or other content publicly available. This includes visibility on third-party search engines like Google or Bing. Publicly shared content may be downloaded or shared by others, and JumpResumeBuilder is not responsible for the use or redistribution of such public information.You can control the visibility of your content by adjusting your privacy settings in your account dashboard.

Browser Extensions and Mobile Data

If you use our browser extensions, we may collect the following:

• Browsing behavior data, including clicks and keystrokes, to provide resume autofill and job application features.
• Metadata from websites you visit, solely for functionality improvement.

For mobile users, we may collect:

• Device-specific information (e.g., operating system, carrier).
• Geo-location data for personalized content and location-based services.

This data is processed to optimize user experience and provide personalized recommendations.

Profiling and Automated Decisions

We may use data to create professional profiles that match your skills, experience, and preferences to potential job opportunities. While profiling enhances job recommendations, it does not guarantee employment or any specific outcomes. No automated decision-making processes are employed that have legal or significant effects on individuals.

Data Breach Notifications

While we implement robust security measures, no system is completely immune to breaches. In the event of a data breach, we are committed to:

• Promptly notifying affected users.
• Taking quick action to address the breach and prevent similar incidents in the future.

Anonymous Statistics

We process anonymized and aggregated user data to:

• Analyze platform usage trends and behavior.
• Improve existing features and develop new ones.
• Provide anonymized reports for internal business insights.

It helps in improving the overall experience of user and can also guarantees data privacy.

How We Use Your Information for Privacy

We, at Jump Resume Builder use the gathered data for different purposes, including but not limited to:

• Providing and maintaining our services.
• Customizing your experience, such as saving templates and preferences.
• Processing payments and managing transactions.
• Communicating updates, newsletters, and promotional content (with your consent).
• Follow the law at all times and take steps to stop fraud or misuse.
• Improving our website, tools, and user experience.

Do We Gather Information From Children?

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us, and we will delete it promptly.

Legal Basis for Data Processing (US Consumer Privacy Act Compliance)

Under the various Consumer Privacy Acts (CPAs) across the United States, including but not limited to the Consumer act under the (CPRA) and (CCPA), we process personal data based on the following lawful bases:

1. Consent: When you provide explicit consent for the collection and use of your data, such as subscribing to newsletters, opting in for marketing communications, or accepting cookies on our website.
2. Contractual Necessity: To fulfill contractual obligations, such as providing requested services (e.g., account creation, resume generation, or processing payments).
3. Legal Obligation: To comply with applicable federal and state laws, including requirements under the CCPA, CPRA, and other regional privacy regulations, such as responding to data access or deletion requests.
4. Legitimate Business Interests: For purposes reasonably necessary to operate our business effectively, such as improving services, enhancing security, fraud detection, and conducting analytics.

Legal Basis for Data Processing (California Compliance)

For users in the United States, particularly California residents, we collect and process personal information for the following business purposes as defined under the California Consumer Privacy Act (CCPA):

1. Providing Services: To provide the services and products you request, such as creating accounts, generating resumes, and processing transactions.
2. Security and Fraud Prevention: We work to find, stop, and reduce fraud, harmful actions, or illegal activities. This helps keep your data and our platform safe.
3. Legal Compliance: To fulfill legal obligations, including responding to valid legal requests, regulatory requirements, or court orders.
4. Improving Services: To analyze user behavior and platform usage, enabling us to improve functionality, develop new features, and enhance the user experience.
5. Communications and Marketing: To send you promotional materials, updates, and relevant content when you have opted in or otherwise provided consent.
6. Internal Operations: To conduct audits, data analysis, and other internal activities essential to maintaining the efficiency and effectiveness of our services

Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we handle personal data based on the following legal grounds:

• Consent: When you agree to our use of cookies, marketing, or other non-essential features.
• Need of Contract: To give you the services you request (e.g., creating an account, generating resumes).
• Legal Duty: To comply with applicable laws or legal requirements.
• Legitimate Interests: For analytics, fraud prevention, and service improvement.

User Retention and Storage

We keep your personal information only for as long as needed to:

• Meet the goals in this policy.
• Follow legal requirements and settle any disputes.
• Maintain service continuity.

Retention Periods:

• Account Data: Stored until you delete your account.
• Resume Data: Retained for 24 months from your last activity unless deleted by you.
• Cookies: Duration varies by type; refer to our Cookies Policy for details.

You can request the deletion of your data by contacting us.

Disclosure of Information

We may share your data with:

• Service Providers: These are for hosting, analytics, and payment processing (e.g., Google Analytics, Stripe).
• Legal Authorities: If necessarily required by law, to comply with legal proceedings or court orders.
• Business Transfers: If we merge, are acquired, or sell our assets.

We make sure that all third parties adhere to strict privacy and security standards.

Your Rights

Rights Under CCPA (California Residents)

1. Right to Know: Access details about the personal data we collect, use, and share.
2. Right to Delete: Request deletion of your data.
3. Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data).
4. Right to Non-Discrimination: You will not face discrimination for exercising your rights.

To exercise your CCPA rights, contact us Here.

Rights Under GDPR (EEA Residents)

1. Access: Request a copy of your data.
2. Correction: Correct inaccurate or incomplete data.
3. Deletion: Request the deletion of your data.
4. Restriction: Restrict data processing under certain conditions.
5. Portability: Collect a machine-readable format of your data.
6. Objection: Withdraw consent or object to data processing.

To exercise your GDPR rights, reach out to us Here.

Rights Under CPA (U.S. Residents)

Under the Consumer Privacy Act (CPA) and its various state-specific implementations (e.g., CCPA, CPRA, VCDPA), U.S. residents have the following rights regarding their personal data:

1. Access: Request a copy of the personal data we have collected about you.
2. Correction: Fix wrong or missing personal details to keep records accurate.
3. Deletion: Ask to delete your personal data, unless laws or agreements require keeping it.
4. Opt-Out: Withdraw from the sale or sharing of your personal information, including targeted advertising practices.
5. Data Portability: Receive your personal data in a portable and machine-readable format.
6. Non-Discrimination: Exercise your privacy rights without facing discrimination, such as being denied services or charged differently.
7. Restriction: Restrict the processing of your data in specific circumstances, such as during disputes regarding accuracy or legality.

To exercise your CPA rights reach out to us Here.

DMCA Compliance

If you believe that your copyrighted material has been infringed upon, you may file a DMCA notice. Include:

1. Identification of the copyrighted work.
2. Details of the alleged infringement.
3. Your contact information.
4. A statement of good faith and accuracy under penalty of perjury.

Submit your DMCA notice by contacting us Here.

Data Security

We work hard to protect your data, but no system is entirely safe. If a data breach happens, we will quickly inform the affected users.

For more details, refer to our Cookies Policy.

Tracking and Cookies

We use cookies, pixels, and analytics tools to:

• Enhance website performance.
• Save user preferences and progress.
• Analyze user behavior for service improvement.

For more details, refer to our Cookies Policy.

Third-Party Services and Links

Our website, jumpresumebuilder.com may contain links to services or third-party websites. These external sites have their privacy practices, and we encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time to match changes in our practices or legal rules. We’ll post the updates on this page with the new Effective Date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us Here or:

• Email: [email protected]