Helpful Resources

Privacy Policy – Your Data Is Our Priority

Effective Date: February 14, 2025

At jumpresumebuilder.com, we prioritize your privacy. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR) the California Consumer Privacy Act (CCPA), and the US Consumer Privacy Act (CPA).

By using our website, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, you can discontinue using our services.

Information We Collect

We collect information to provide better services and improve your experience. The types of information we collect include:

1. Personal Information You Provide

• Account Information: Name, email address, password, and contact details when you create an account.
• Resume Data: Information and preferences submitted during the CV-building process.
• Contact Forms: Details are provided when contacting us for support or inquiries.

2. Automatically Collected Information

• Device Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on our site, and actions performed (e.g., template selection).
• Cookies and Tracking Technologies: We use cookies to enhance functionality and gather analytics (see our Cookies Policy for details).

3. Information from Third Parties

• Social login providers (e.g., LinkedIn, Google) for user authentication and profile data.
• Analytics tools like Google Analytics for performance tracking and user behavior analysis.

Security Measures

At JumpResumeBuilder, we take your data security seriously. We implement robust measures to safeguard your personal information during both storage and transmission.

This includes:

• Data Encryption: All sensitive data is encrypted using secure socket layer (SSL) technology to ensure confidentiality during transmission.
• Access Controls: Strict access controls are enforced to limit data access to authorized personnel only.
• Regular Security Audits: Periodic security audits and vulnerability assessments are conducted to identify and mitigate potential risks.
• Threat Detection: Advanced monitoring systems are in place to detect and prevent unauthorized access, including protection against bot attacks and other malicious activities.

Although we employ these high standards, no system is entirely immune to security threats. In the unlikely event of a data breach, we are committed to promptly notifying affected users and taking immediate corrective measures.

Anonymized Statistics for Service Improvement

To enhance our services and provide a better user experience, Jump Resume Builder processes data to generate anonymized and aggregated statistics. This includes:

• Analyzing user behavior, such as template preferences and navigation patterns, to identify trends and improve platform functionality.
• Evaluating performance metrics to develop new features and optimize existing ones.
• Ensuring that all statistical data is anonymized, meaning it cannot be traced back to individual users.

By leveraging anonymized data, we aim to continually refine our tools and services while upholding the highest standards of user privacy.

Third-Party Ad Networks

We collaborate with third-party ad networks to serve relevant advertisements. These networks may use cookies and similar technologies to collect data about your interaction with our services and third-party websites. This data helps tailor advertisements to your interests.

You can opt out of interest-based advertising by managing your cookie preferences or through industry-standard tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

Public Profiles and Content

When using our services, you may choose to make your resume, profile, or other content publicly available. This includes visibility on third-party search engines like Google or Bing. Publicly shared content may be downloaded or shared by others, and JumpResumeBuilder is not responsible for the use or redistribution of such public information.You can control the visibility of your content by adjusting your privacy settings in your account dashboard.

Browser Extensions and Mobile Data

If you use our browser extensions, we may collect:

• Browsing behavior data, including clicks and keystrokes, to provide resume autofill and job application features.
• Metadata from websites you visit, solely for functionality improvement.

For mobile users, we may collect:

• Device-specific information (e.g., operating system, carrier).
• Geo-location data for personalized content and location-based services.

This data is processed to optimize user experience and provide personalized recommendations.

Profiling and Automated Decisions

We may use data to create professional profiles that match your skills, experience, and preferences to potential job opportunities. While profiling enhances job recommendations, it does not guarantee employment or any specific outcomes. No automated decision-making processes are employed that have legal or significant effects on individuals.

Data Breach Notifications

While we implement robust security measures, no system is completely immune to breaches. In the event of a data breach, we are committed to:

• Promptly notifying affected users.
• Taking immediate steps to mitigate the breach and prevent future incidents.

Anonymous Statistics

We process anonymized and aggregated user data to:

• Analyze platform usage trends and behavior.
• Improve existing features and develop new ones.
• Provide anonymized reports for internal business insights.

This ensures data privacy while enhancing the overall user experience.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Providing and maintaining our services.
• Customizing your experience, such as saving templates and preferences.
• Processing payments and managing transactions.
• Communicating updates, newsletters, and promotional content (with your consent).
• Complying with legal obligations and preventing fraudulent activities.
• Improving our website, tools, and user experience.

Do We Gather Information From Children?

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us, and we will delete it promptly.

Legal Basis for Data Processing (US Consumer Privacy Act Compliance)

Under the various Consumer Privacy Acts (CPAs) across the United States, including but not limited to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we process personal data based on the following lawful bases:

1. Consent: When you provide explicit consent for the collection and use of your data, such as subscribing to newsletters, opting in for marketing communications, or accepting cookies on our website.
2. Contractual Necessity: To fulfill contractual obligations, such as providing services you have requested (e.g., account creation, resume generation, or processing payments).
3. Legal Obligation: To comply with applicable federal and state laws, including requirements under the CCPA, CPRA, and other regional privacy regulations, such as responding to data access or deletion requests.
4. Legitimate Business Interests: For purposes reasonably necessary to operate our business effectively, such as improving services, enhancing security, fraud detection, and conducting analytics.

Legal Basis for Data Processing (California Compliance)

For users in the United States, particularly California residents, we collect and process personal information for the following business purposes as defined under the California Consumer Privacy Act (CCPA):

1. Providing Services: To deliver the products and services you request, such as creating accounts, generating resumes, and processing transactions.
2. Security and Fraud Prevention: To detect, prevent, and mitigate fraudulent, malicious, or illegal activity, ensuring the security of your data and our platform.
3. Legal Compliance: To fulfill legal obligations, including responding to valid legal requests, regulatory requirements, or court orders.
4. Improving Services: To analyze user behavior and platform usage, enabling us to improve functionality, develop new features, and enhance the user experience.
5. Marketing and Communications: To send you promotional materials, updates, and relevant content when you have opted in or otherwise provided consent.

Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

• Consent: When you agree to our use of cookies, marketing, or other non-essential features.
• Contractual Necessity: To provide the services you request (e.g., creating an account, generating resumes).
• Legal Obligation: To comply with applicable laws or legal requirements.
• Legitimate Interests: For analytics, fraud prevention, and service improvement.

User Retention and Storage

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal obligations and resolve disputes.
• Maintain service continuity.

Retention Periods:

• Account Data: Stored until you delete your account.
• Resume Data: Retained for 24 months from your last activity unless deleted by you.
• Cookies: Duration varies by type; refer to our Cookies Policy for details.

You can request the deletion of your data by contacting us.

Disclosure of Information

We may share your data with:

• Service Providers: These are for hosting, analytics, and payment processing (e.g., Google Analytics, Stripe).
• Legal Authorities: If required by law, to comply with legal proceedings or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties adhere to strict privacy and security standards.

Your Rights

Rights Under CCPA (California Residents)

1. Right to Know: Access details about the personal data we collect, use, and share.
2. Right to Delete: Request deletion of your data.
3. Right to Opt-Out: Opt-out of the sale of personal information (we do not sell data).
4. Right to Non-Discrimination: You will not face discrimination for exercising your rights.

To exercise your CCPA rights, contact us Here.

Rights Under GDPR (EEA Residents)

1. Access: Request a copy of your data.
2. Correction: Correct inaccurate or incomplete data.
3. Deletion: Request the deletion of your data.
4. Restriction: Restrict data processing under certain conditions.
5. Portability: Receive your data in a machine-readable format.
6. Objection: Withdraw consent or object to data processing.

To exercise your GDPR rights, reach out to us Here.

Rights Under CPA (U.S. Residents)

Under the Consumer Privacy Act (CPA) and its various state-specific implementations (e.g., CCPA, CPRA, VCDPA), U.S. residents have the following rights regarding their personal data:

1. Access: Request a copy of the personal data we have collected about you.
2. Correction: Correct any inaccurate or incomplete personal information.
3. Deletion: Request the deletion of your personal data, subject to certain legal or contractual exceptions.
4. Opt-Out: Opt out of the sale or sharing of your personal information, including targeted advertising practices.
5. Data Portability: Receive your personal data in a portable and machine-readable format.
6. Non-Discrimination: Exercise your privacy rights without facing discrimination, such as being denied services or charged differently.
7. Restriction: Restrict the processing of your data in specific circumstances, such as during disputes regarding accuracy or legality.

To exercise your CPA rights reach out to us Here.

DMCA Compliance

If you believe that your copyrighted material has been infringed upon, you may file a DMCA notice. Include:

1. Identification of the copyrighted work.
2. Details of the alleged infringement.
3. Your contact information.
4. A statement of good faith and accuracy under penalty of perjury.

Submit your DMCA notice by contacting us Here.

Data Security

We implement robust security measures, including:

• Data encryption during storage and transmission.
• Secure payment processing through PCI-compliant providers.
• Regular security audits and access controls.

While we strive to safeguard your data, no system is completely secure. In the event of a data breach, we will notify affected users promptly.

Tracking and Cookies

We use cookies, pixels, and analytics tools to:

• Enhance website performance.
• Save user preferences and progress.
• Analyze user behavior for service improvement.

For more details, refer to our Cookies Policy.

Third-Party Services and Links

Our website may include links to third-party websites or services. These external sites have their privacy practices, and we encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, along with the revised Effective Date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us Here or:

• Email: support@jumpresumebuilder.com
• Mailing Address: 520 West Lacey Blvd, Hanford, California 93230