Having trouble signing in? Don’t worry—we’re here to help you get back on track!
Common Reasons You May Be Unable to Sign In:
- Incorrect Email or Password: Double-check that you’re entering the correct email and password combination.
- Forgotten Password: No problem! You can always reset your password by clicking the “Forgot Password” button on the login page.
- Account Not Verified: Make sure you’ve verified your account through the confirmation email sent during signup.
- Technical Issues: Browser-related problems or outdated app versions might also cause login issues.
How to Fix These Issues:
1. Reset Your Password:
- Visit the login page & click the button "Forgot Password."
- Add your registered email address and check your inbox for a reset link..
- Follow the instructions to set a new password.
2. Check Your Email: Make sure you're signing in with the same email address you used when you first created your account.
3. Clear Cache and Cookies: This can often solve browser-related login problems.
4. Update Your App: If you're using a mobile device, make sure your app is up-to-date.
If you are still facing the issues, reach out to our help center. We’re available to assist you!
