svg

Manage Your Account

svg

How can I fix troubleshooting sign-In issues?


Having trouble signing in? Don’t worry—we’re here to help you get back on track!

Common Reasons You May Be Unable to Sign In:

  • Incorrect Email or Password: Double-check that you’re entering the correct email and password combination.
  • Forgotten Password: No problem! You can always reset your password by clicking the “Forgot Password” button on the login page.
  • Account Not Verified: Make sure you’ve verified your account through the confirmation email sent during signup.
  • Technical Issues: Browser-related problems or outdated app versions might also cause login issues.

How to Fix These Issues:

1. Reset Your Password:

  • Visit the login page & click the button "Forgot Password."
  • Add your registered email address and check your inbox for a reset link..
  • Follow the instructions to set a new password.

2. Check Your Email: Make sure you're signing in with the same email address you used when you first created your account.

3. Clear Cache and Cookies: This can often solve browser-related login problems.

4. Update Your App: If you're using a mobile device, make sure your app is up-to-date.


If you are still facing the issues, reach out to our help center. We’re available to assist you!


svg